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  • Home
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    • Photography
    • Cinematography
    • Combo
    • Sanatan Special
  • Booking
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  • Motions
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FAQs

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  • Do you provide photography and videography?

    Yes, we offer professional photography, videography, drone shoots, pre-wedding shoots, and cinematic edits.

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  • Do you work outside Rangpur City?

    Yes, we provide services outside Rangpur. Clients must provide a GPS-verified address and cover transport/logistics costs.

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  • Can I customize the design?

    Yes. You must submit customization requests at least 3 days before the event. No changes are allowed on the event day.

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  • Do you include a stage platform with the setup?

    No. Stage platforms are not included. You must provide one or rent it from us for an additional charge.

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  • Do you provide complete wedding and event decoration?

    Yes. We handle stage, gate, lighting, seating, floral arrangements, and more — depending on the selected package.

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  • Can I change my event date or location?

    Yes, but you must inform us at least 7 days prior. A new agreement will be required with your existing client ID.

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  • Is the booking fee refundable?

    No, booking fees are non-refundable if the event is canceled less than 7 days before the scheduled date.

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  • What payment methods do you accept?

    We accept cash, bank transfer, mobile payments (bKash/Nagad), or any other mutually agreed method.

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  • How do I confirm my booking?

    Fill out the booking form with the correct event details. Pay 50% advance (booking fee) to lock your date. Booking is confirmed only after payment and form submission.

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  • When was Crystal Wedding & Events established?

    We officially started in January 2025, and we’ve proudly served many happy clients since then.

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