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    • Combo
    • Sanatan Special
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FAQs

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  • What if something is missing from the agreement?

    Any issues not mentioned in the agreement can be resolved through a discussion or mutual meeting.

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  • Do you manage corporate events or official setups?

    Yes. We handle conferences, product launches, office inaugurations, and any corporate functions.

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  • Can you organize surprise events or birthdays?

    Absolutely! We provide themed birthday setups, surprises, and customized packages for all age groups.

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  • Do you provide catering or food services?

    We can arrange catering upon request through our trusted vendors or work with your selected caterers.

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  • Can you change your terms and conditions?

    Yes. We reserve the right to update our terms at any time, and changes will be published via our social media or website.

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  • Will my calls or messages be recorded?

    Yes, all calls, chats, and communication may be recorded for quality assurance and legal purposes.

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  • What happens if I damage your property during the event?

    You are 100% liable for any damage (accidental or intentional) to our equipment or decor items during your event.

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  • What if I cancel the event?

    Cancellations must be made in writing at least 7 days before the event. Verbal cancellations or last-minute (within 7 days) cancellations are not accepted. For natural disasters or emergencies, we may reschedule if possible.

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  • Will you use my event photos/videos on social media?

    Only with your consent. By default, selected images/videos may be used for promotions. You may opt out in writing before the event.

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  • When will I receive my photos and videos?

    We deliver within 21 working days, but this may extend during busy seasons like Eid.

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