Effective Date: 01-March-2025

Crystal Wedding & Events is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, social media platforms, or during event planning and execution.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, client ID, and event details.

  • Payment Details: Transaction IDs and payment method used (Note: we do not store full card/bank details).

  • Media Content: Photos and videos taken during your event, with prior consent.

  • Communications: Phone calls, chats, and emails between you and our team may be recorded for quality assurance.

 

2. How We Use Your Information

We use the information to:

  • Deliver and manage your booked event services.

  • Communicate updates or confirm event details.

  • Improve our services and client experience.

  • Display selected event photos/videos in our portfolio or on social media (with your consent).

  • Respond to inquiries and support requests.

 

3. Data Protection

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. Only authorized personnel have access to your information.

 

4. Sharing Your Information

We do not sell, rent, or share your personal data with third parties, except:

  • When legally required (e.g., by court order).

  • When collaborating with trusted service providers for event support (e.g., decorators, photographers), under confidentiality.

 

5. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data (except where legally required to retain it).

  • Withdraw consent for promotional use of your media.

 

6. Media Consent

By booking our services, you grant Crystal Wedding & Events permission to use selected photos/videos of your event for promotional purposes. You may withdraw this consent in writing before the event.

 

7. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience. These cookies do not collect personal data unless submitted by you.

 

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website and/or announced via our official social media platforms.

 

9. Contact Us

If you have any questions or concerns about this policy, please contact us at:
📞 Phone: +8801768884840
🌐 Website: https://crystaleventsbd.com
📧 Email: hello@crystaleventsbd.com